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Genshin Impact Game Files Download Error: Tips and Tricks to Fix It


How to Fix Game Files Download Error on Genshin Impact




Genshin Impact is a popular role-playing action game that was released in 2020 by miHoYo, a video game development company based in Shanghai, China. The game is free to play, but players can purchase additional in-game items such as new characters or weapons.


However, some players have reported that they encounter a game files download error while trying to install or update Genshin Impact on their Windows PC. This error usually shows up as a message that says "Check your network settings and stop the downloading process". This error can prevent players from enjoying the game and cause frustration.




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Fortunately, there are some possible solutions that can help you fix this error and resume your adventure in the world of Teyvat. In this article, we will show you five methods that you can try to fix the game files download error on Genshin Impact.


Method 1: Restart your router and check your internet speed




One of the most common causes of the game files download error is an unstable or slow internet connection. If your internet connection is interrupted or fluctuates during the download process, it can result in corrupted or incomplete game files. To fix this, you can try to restart your router and check your internet speed.


To restart your router, simply unplug it from the power source, wait for a few seconds, and plug it back in. Then, wait for the router to reconnect to the internet and try to download Genshin Impact again.


To check your internet speed, you can use an online tool such as Speedtest by Ookla. This tool will measure your download and upload speed, as well as your ping and jitter. Ideally, you should have a download speed of at least 5 Mbps and a ping of less than 100 ms for a smooth gaming experience.


Method 2: Disable any VPN or firewall that might interfere with the download




Another possible cause of the game files download error is a VPN or firewall that might block or limit the download process. Some VPNs or firewalls might consider Genshin Impact as a potential threat or an unauthorized program and prevent it from accessing the internet. To fix this, you can try to disable any VPN or firewall that you are using while downloading Genshin Impact.


To disable a VPN, simply close the VPN application or disconnect from the VPN server. To disable a firewall, you can follow these steps:


  • Press Windows + R keys to open the Run dialog box.



  • Type control panel and press Enter.



  • Click on System and Security.



  • Click on Windows Defender Firewall.



  • Click on Turn Windows Defender Firewall on or off from the left pane.



  • Select Turn off Windows Defender Firewall (not recommended) for both private and public network settings.



  • Click OK to save the changes.



After disabling any VPN or firewall, try to download Genshin Impact again and see if the error is resolved.


Method 3: Uninstall and reinstall the game and launcher




Sometimes, the game files download error can be caused by corrupted or missing game files or launcher files. This can happen due to a faulty installation, a virus infection, a power outage, or a disk error. To fix this, you can try to uninstall and reinstall the game and launcher.


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To uninstall the game and launcher, you can follow these steps:


  • Press Windows + R keys to open the Run dialog box.



  • Type appwiz.cpl and press Enter.



  • Find Genshin Impact and Genshin Impact Game Launcher from the list of installed programs and click on Uninstall.



  • Follow the on-screen instructions to complete the uninstallation process.



  • Delete any remaining files or folders related to Genshin Impact from your PC.



To reinstall the game and launcher, you can follow these steps:


  • Go to the official website of Genshin Impact and click on Windows.



  • Download the game launcher file and run it as administrator.



  • Choose a destination folder for the game and click on Install.



  • Wait for the game launcher to download and install the game files.



  • Launch the game and log in with your account.



After reinstalling the game and launcher, try to play Genshin Impact and see if the error is fixed.


Method 4: Use a VPN to connect to the downloading server




In some cases, the game files download error can be caused by a regional restriction or a server overload. This means that your location or the downloading server might not be compatible or available for Genshin Impact. To fix this, you can try to use a VPN to connect to a different downloading server that might work better for you.


A VPN is a virtual private network that allows you to change your IP address and access the internet from another location. By using a VPN, you can bypass any regional restriction or server overload that might affect your download process. However, you should be careful when choosing a VPN, as some VPNs might be unsafe or unreliable. You should use a reputable and trusted VPN service that has good reviews and ratings from other users.


To use a VPN to connect to the downloading server, you can follow these steps:


  • Download and install a VPN service of your choice on your PC.



  • Launch the VPN application and choose a server location that is close to or in the same region as the downloading server of Genshin Impact. For example, if you are downloading from Asia, you can choose a server in Japan, Korea, or Singapore.



  • Connect to the VPN server and verify that your IP address has changed.



  • Launch the game launcher of Genshin Impact and try to download the game files again.



After using a VPN to connect to the downloading server, try to play Genshin Impact and see if the error is solved.


Method 5: Manually download and install the game files




The last method that you can try to fix the game files download error is to manually download and install the game files from an alternative source. This method is more complicated and risky than the previous methods, as it involves downloading large files from unofficial sources that might contain viruses or malware. Therefore, you should only try this method as a last resort and at your own risk.


To manually download and install the game files, you can follow these steps:


  • Go to a reliable website that provides Genshin Impact game files for download. For example, you can use this website that offers different versions of Genshin Impact for different regions.



  • Select the version of Genshin Impact that matches your region and click on Download.



  • Wait for the download to finish and extract the zip file to a folder on your PC.



  • Copy all the extracted files and paste them into the folder where you installed Genshin Impact. For example, if you installed Genshin Impact in C:\Program Files\Genshin Impact\, paste the files there.



  • Launch the game launcher of Genshin Impact and click on Update. The launcher will verify the game files and install any missing or updated files.



  • Launch the game and log in with your account.



Conclusion




In this article, we have shown you five methods that you can try to fix the game files download error on Genshin Impact and how to solve it. We hope that one of these methods worked for you and that you can enjoy the game without any issues. However, if none of these methods worked for you, you might need to contact the support team of Genshin Impact and ask for their assistance. You can find their contact information on their official website or social media platforms.


Here are some tips to avoid the game files download error in the future:


Make sure that your PC meets the minimum


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